Archive for Study Aids

Confidence & The Natural Health Professional

Many Different Reasons

Students come to us from all walks of life and for many different reasons. Some are young and gaining the skills to enter their first career. Others are now pursuing a passion for natural health that had been put on hold to raise a family. Still others are actively raising children (or grandchildren) and attempting to balance their studies with parenting and perhaps holding jobs outside of the home. While our military students experience frequently being uprooted which causes disruptive breaks in their studies. Fortunately, with our programs they have the ability to pick up where they left off.

It is common for some folks to begin their studies seeking to find answers to their own personal health crisis. There are also those who are caregivers for a loved one who has decided to refuse the benefit of natural remedies for the duration of their illness. Still, these students remain grounded in the belief that natural healing with herbs and gentle remedies is the best support of the body in its ability to heal, if not for their loved one, perhaps for someone else who will embrace it. They are absolutely right.

Quite a number of our students have already worked in the healthcare field. Once having gained a clear understanding of the industry’s strengths and weaknesses are wanting to understand the functional relationship between body systems and how gentle, yet powerful, non-invasive remedies foster the healing process and not simply disease maintenance.

These are some of the most common scenarios in a broad sense, yet there are as many different stories in totality as there are students.

Of these, there are students that graduate and immediately take flight applying their knowledge and quickly building a clientele. They seem to give no thought to their ability to “fly”. They just believe they can, and they do. It is quite a sight to behold.

Hidden Doubts

Yet others struggle with a myriad of doubts and concerns. Do I really know enough? Will people listen to me? Can I possibly help someone? As an introvert, how do I convince people I can help them? I don’t yet “look” the part, will people trust me to help them? I’m still working on my own health issues, will anyone believe I am capable? …and on and on.

Often there are a number of themes centered around self-doubt. Here’s a list of some of the most commonly expressed concerns.

I Struggle with My Confidence Because…

  • I still have my own “uncured” disease or health condition
  • I’m not perfect
  • I don’t look “the part”
  • My family refuses to take my advice. Who else would believe me?
  • I’m not perfect
  • I’m overweight
  • I’m afraid to speak in public
  • I’ve made previous “health” decisions that have harmed my children
  • My experience is only in the medical profession
  • I’m not perfect
  • I’m not married
  • I think I might be too old
  • I’m not good enough
  • I’m married
  • I’m not smart enough
  • I struggle with unhealthy lifestyle choices (addictions)
  • I’m not perfect
  • Insert your special disqualification here: _________________

All of the listed items above are legitimate concerns. However, none of them are good-enough reasons to derail our hopes and dreams. So here we find those suffering silently who just can’t get past their personal fears of unworthiness and private feelings of inadequacy. Are those feelings actually valid reasons for holding them back? Likely not.

Self-doubt is a powerful force that can hold us back from our dreams. It comes replete with constant reminders of our shortcomings and any shred of confidence we manage to gain takes a pummeling when we consider stepping out.

if you’re someone who suffers from self-doubt and feelings of inadequacy I’m gonna ask you to do something brave. Put on your greatest “inner warrior” and determine not to let self-doubt keep you from realizing your God-given dreams. Get ready?

So I want to take a moment and expose self-doubt for what it is …a coward that is full of fear. Just wait warrior, you’re gonna be all over this because the very thing self-doubt accuses you of (that list above) is the very thing that self-doubt is. You on the other hand are not self-doubt. If you see yourself as a player in this scenario, then perhaps you’ve been listening to its voice for much too long.

Self doubt can only appear strong when it remains hidden within you influencing your thoughts. Once it is exposed it loses its power. What is the power of self-doubt? In one word…


Bouncing around in our minds and our hearts, self-doubt wields paralyzing power. Worse than a discouraging roommate …and certainly not a topic shared by any of Dale Carnegie’s professionally trained presenters You know the type, they look a fabulous picture of health presenting no major health issues or bad habits.

Silence. Yes, that’s it. As long as these thoughts remain unspoken, they will remain unaddressed. A modern-day poet wrote about silence and its power to restrain our life vision.

The Sound of Silence

Verse I ~
Hello darkness, my old friend
I’ve come to talk with you again
Because a vision softly creeping
Left its seeds while I was sleeping
And the vision that was planted in my brain
Still remains, within the sound of silence…

Verse 5 ~
And the people bowed and prayed
To the neon god they made
And the sign flashed out its warning
In the words that it was forming
And the sign said, “The words of the prophets are written on the subway walls and tenement halls
And whispered in the sound of silence”

Words and Music Written by Paul Simon

Reflecting upon these words I was taken aback by that last verse. Here the author describes the homage paid to ‘silence’ and how the voices and dreams of many are being squelched. I wonder if anyone besides me can relate?

Break the Silence.

Now is the time to speak out about your dream. Now is the time to believe. It is great to have a vision, because we need to set goals to get ourselves there. If you need help setting goals read this blog to learn how:

Getting from Point A to Point G (Graduation) & Beyond…

If you recognize self-doubt it is critically important to do so that you may realize your dream. Share that dream and the doubts you are having with someone. Be brave. BREAK THE SILENCE! Find someone to share with! There are many people who will listen and be encouraging. In any case take action and break its power. However, once spoken, you may be surprised at how fast self-doubt retreats.

When I hear all the talents, interests and visions of the students I speak with I am absolutely amazed at how different each one is. Like snowflakes, no two people and no two dreams are alike. It is so incredibly beautiful. So don’t let a lack of confidence ruin your whole day, or week, or year, or life. Work with the talents that you have and continue to build yourself up in areas that are lacking. Don’t try be a mirror image of someone else. That just no fun and someone’s already done that.

The world doesn’t need two of any of us. What it does need is for you to be the very best you that you can be.  You will reach people that others never could. Likewise, this is true for each of us, but only if we refuse to pay homage to the silence of those things that hold us back.

Take Stock!

In order to see ourselves accurately we need to know what we can do. So without being hypercritical or getting into a funk, analyze your personal strengths and weakness. Remember, you have both! We all have both. So make sure to list items under both the ‘strengths’ category and the ‘weakness’ category.

Celebrate Your Strengths!

Focus on who you are and what you can do and not just on those things you are not – or are not… yet. We’ll get to those in a moment.

Any student that is learning about natural healing is already increasing in strength and knowledge. Experience helps it all come together. It is normal to be a little jittery in the beginning. Don’t worry if all the pieces don’t fit right away. If you persist, eventually they will.

We can use our journey as part of our testimony:

I am not yet who I want to be. but I am also not what I would have been if I had not begun making changes. By actively using these tools, I have accomplished this“… (and name your victories). Talk about the struggles you have had and the obstacles you’ve overcome.

People relate to the struggle and they will trust your honesty. More still, they will hope that you will have compassion for them because you have faced difficulties. …and you will.

Take Action!

Next. Take Action.

Meanwhile, turn your weaknesses into strengths! Skills can be gained. So where you believe you are lacking, do some extra work. For instance the person who struggles with public speaking could join Toast Masters International. It is a free club that provides speaking opportunities and offers constructive feedback. If you are interested visit their website and find a club in your area or a group that meets online.

If the thought of interviewing clients brings on anxiety, then ask friends or a sympathetic family member to sit in. At the end let them critique you. Although it’s not always easy to be on the receiving end, honest criticism is extremely beneficial. This has helped me to be a much better interviewer – giving my clients what they need, and not too much.

For those with physical issues, whatever they may be. Having the perfect body or being disease-free is not a prerequisite for helping people. While it’s true that some people are judgmental, much of your business will come from referrals. Once you begin to help others they will talk and your business will grow.

Still, each of us should be actively engaged in becoming a better “ME”. For some of us, we may need the help of another health professional to walk with us in our journey for awhile. This can be a great learning experience as well as a healing one. It’s not just about being smart enough to learn all the answers for our clients. Walking a similar path to that of our clients will be very enlightening and the tips and tricks we gain are incredibly helpful. Do or will you require your clients to keep a food diary? Then keeping one yourself for months on end will give you a good idea of what some folks will need for encouragement along the way.

Is family less than encouraging? Sadly, just about every natural health professional deals with this in some form or other. Family are often the most difficult people to help. After all, they’re older and “wiser”, a witness to some of the shear dumbest things we’ve ever done, know how to “push our buttons”, and a host of other things. Even so, we love them.

Still, when we want to break out of the box, it’s hard to work within those well-established boundaries set for us as children. It is wonderful if we gain our family’s support. But if not, it is only as limiting as we allow it to be. Stay humble, take courage and press on.

Surround yourself with those people who are supportive and give ample space between yourself and those who are not. Don’t let them drain the strength and momentum that you need to accomplish your goals. When we love our family members we must respect (not agree with) their decisions for their health. Given the space they need, sometimes down-the-road they will seek us out, and then sometimes they will let us help them. In my experience, it their initial coming to me has always on their terms and never on mine. – I direct the path to healing, they have to do the work, just as any client would. The initial coming to me for help is always determined by them.

For those living a stressed-out life, finding it impossible to balance family, work, school and everything else, learn and apply stress-reduction techniques to your own life. What herbs do you find effective? How do prayer and meditation help? Why is exercise important? What things, not so much? Why is sleep foundational to good health? How do you get good sleep. All these things and more, are the important life lessons learned in your journey all the while getting a holistic education. NONE of it is wasted!

Your clients will deal with just as much stress and self-doubt. In time you will find that your recommendations, having been hard-earned for you, will be delivered with compassion and conviction, not simply intellect. You will feel the right amount of pressure to use in the delivery – not too little to be ignored and not too much to overwhelm.

Perfection is stagnation. Your clients won’t need a perfect example, they need someone who can identify with them and the hindrances they face to getting well. They need to be met where they are at. They need to be given creative and manageable goals that will get them right where they need to be. They need your help and encouragement to feel successful along the way. So ask yourself, what did you learn (or are learning) on your journey to a healthier you? How did you clear your obstacle to healing? Have you arrived at perfection? Nope, but you’re on your journey to excellence! …and you’re further now than you used to be.

There is a theme in all of this. The excellence that we find in our own personal journey, offers those golden nuggets to be shared with others. Things that can really make a difference. If we only became ‘perfect’, then most of our clients would find true health (like perfection) to be unattainable. So let’s teach them to be their best THEM while we are learning to be our best MEs and leave images of perfection to the television health guru pseudo-personalities.

Be excellent!

Rest assured, that experience will come with practice. Meanwhile, let us set our hearts on being excellent each day of our journey. While true confidence comes with experience, you can do a lot to bolster that in areas that you see room for improvement.

“The one who says it cannot be done
should not interrupt the one doing it.”

~Chinese Proverb

Trust Yourself!

What is confidence, if it is not believing in ones-self? So as you can see, there is no need to worry. Simply take stock, take action, and trust yourself. You got this thing!

Professional-Quality Supplements

Students attending Genesis School of Natural Health’s diploma programs are offered the opportunity to set up student accounts with vendors who offer high-quality professional remedials that are only available to the general public through a professional recommendation.

The purpose of these accounts is to allow the student to familiarize themselves with the different lines and types of products. By getting acquainted with the vendors, their varying product lines and literature, the proactive student, will be better equipped to ‘hit-the-ground-running’.

This allows for a quicker and less stressful business transition once diploma(s) have been earned while the business is taking form and expanding. Upon graduation, the student would reconnect with each vendor and comply with their requirements to upgrade to a professional account.

Individual supplements are discussed in many of our courses, so they will not be discussed here. Still, there are many different types of remedies from which to choose and some of our vendors have specialties that are worthy of discussion. Let’s consider what these are and how they work.

Drainage Therapies

Drainage therapies are a very important part of the holistic health professional’s toolkit. They are often herbal extracts, but can also be found in homeopathic formulations. Drainage remedies are formulated to support organs, cellular processes, lymphatic movement and elimination of toxins.

Did you know that is possible to entirely avoid or greatly minimize a “healing crisis” by using drainage therapies and low-potency homeopathic remedies? Absolutely! By slowing down and using these types of remedies, the body is assisted with the elimination of waste and supported in the process of cellular regeneration.

It is possible to avoid a “healing crisis” by using drainage therapies and low-potency homeopathic remedies.

To execute this properly, one must begin their use well in advance of any attempt to detoxify the person. It is recommended to reserve the utilization of high-potency homeopathics and nosodes until the client has undergone a sufficient period of nutritional rebuilding and preparatory detoxification that is both mild and gentle.

Nutritional rebuilding and gentle preparatory detoxification are prerequisites to detoxification.

German Biologicals

bloom blooming blossom blur
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Biologicals are preparations derived from living organisms and their products. German biologicals are remedies designed to support the body in its attempt to rid itself of the toxicity of its tissues. By supporting the organs of elimination and the functionality of the GI tract (for adequate nutrient absorption) the body is then believed to heal from degenerative conditions in the reverse order that the dysfunction became apparent.

While German biologicals seem similar to “drainage remedies”, the method of attaining healthy body function and protocols differ.

Spagyric Botanicals

Spagyric is a holistic method of processing herbs that involves first separation, then purification, and lastly reunification. This process produces very concentrated and pure herbal remedies which include both water and oil-soluble constituents, making the resulting product much more bioavailable, rich in minerals, and that also contain the most desirable properties of the entire herb.

When the digestive system is compromised, reach for Spagyrically-processed herbal remedies. These remedies are easily absorbed and therefore, do not tax a malfunctioning digestive system by requiring digestion. Spagyric botanicals offer a source of nutrition while working to rebuild and heal the gut.


Homeopathy is a gently, effective holistic health strategy that complements the ability of the body to heal itself. It uses natural remedials derived from animal, vegetable, and mineral substances that are non-toxic and without side-effects.

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The homeopathic manufacturing process inactivates and removes dangerous source material but retains its energetic effects so that the remedy is safe for use. Homeopathy is backed by over 200 years of sound research and application. Unlike orthodox chemical terminology, homeopathy works through ionics, the natural low-frequency electromagnetics of the body.

Classic homeopathy uses single energetic remedies derived from one ingredient which is most often applied to remediate acute symptoms. Combination homeopathics are a mixture of single remedies of low potency. These are more suitably applied in the modern-day wake of chronic illness.

In addition to classic and combination homeopathic remedies; nosodes, sarcodes, and oligos are three types that are frequently used. A description of each directly follows, however, we will not cover all of the available types.

Nosodes –
Homeopathic nosodes are weak dilutions of noxious substances. Nosodes work by interacting with the immune system at the cellular level. Nosodes cannot cause disease or side effects because of the extremely high levels of dilution.

There are those who incorrectly call nosodes ‘homeopathic vaccines”. This is not the case as a nosode acts differently than a vaccine. Additionally, nosodes are given either prior to or during an infection. It is interesting to note that the body actually responds much faster to a nosode than it does to a vaccine.

Nosodes “work according to classical homeopathic principles in that they stimulate the body’s response to similar disease processes. They do not work by directly challenging the body’s immunity to stimulate either cellular immunity or antibody production [as vaccines do]. The actual physiological mechanism of action has not yet been elucidated… however new physics research is showing that solutions made according to homeopathic principles, dilution and succussion, change the crystalline and electromagnetic nature of the water in which they are made.”1

Sarcodes –
In homeopathy, sarcodes are derived from healthy tissue which serves as a type of an energetic pattern to the body and helps it “remember” how to correctly rebuild its cells, tissues and organs. The nutritional equivalent would be a glandular. (More about glandulars in just a bit.)

Oligos –
Homeopathic oligos are ionically-charged trace minerals that effect the enzymatic function of the body at the cellular level. These elements regulate homeostasis by working to normalize blocked enzyme and disturbed hormonal functions. Unlike traditional homeopathics, oligos contain actual unsuccussed minerals. Like traditional homeopathics, these remedies are designed to be applied sublingually.

“Let food by thy medicine
and medicine be thy food.”

~ Hippocrates, The Father of Modern Medicine
abundance agriculture bananas batch
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Whole Food Nutritional Remedies

While 98.97% [1] of the vitamins consumed are made up of synthetics or rocks, students of Genesis School of Natural Health may apply for a student account to access the most pure and unadulterated supplements on the market. There is nothing better than real food, whole food, and pure food nutrients for maintaining and rebuilding health.

This company’s closest competitor has sometimes been known to use porcine glandulars, add synthetics to their nutrient profile, use other than food-based minerals, and add colors.

The natural health professional can rest assured that the quality of these supplements far exceed that which can be found anywhere else in the industry.

“Every vitamin is a biological
mechanism, not a chemical.”

~ Dr. Royal Lee

Vitamins –
“A vitamin is an organic compound necessary for the normal metabolism, growth, and vitality of a living organism. Vitamins, or “co-enzymes” as they are sometimes called, are critical cofactors that help to create enzymatic reactions in the body that break down proteins and build up tissues in the body.

“Vitamins should come from foods.”

~ Dr. Royal Lee

Vitamins should not be thought of as simply ‘chemicals’, rather they are biological mechanisms that do not work independently, they work interactively. In nature, vitamins are always present in complexes with other vitamins and nutrients. They are never broken down into individual components prior to consumption as is the case with synthetic, lab-created ‘isolated’ supplements.”[2]

“In nature, vitamins… are never broken down into individual components prior to consumption as is the case with synthetic, lab-created ‘isolated’ supplements.”

~ Dr. Robert Thiel, Ph.D., Nutrition Scientist

Minerals –
“Minerals are inorganic compounds relevant to human nutrition which are composed of substances that are neither plant or animal and that provide structure and function to every living cell. Minerals also function in the body as co-enzymes in a similar manner to vitamins.

Limestone Quarry

Vitamins and minerals do not work in isolation. They often work together in groups and the deficiency of just one nutrient can cause a malfunction in the action of the group. For instance, think of the nutrients required for healthy bones. As we are all aware, calcium is necessary for healthy, strong bones and teeth. However, so are the correct proportions of vitamin D, magnesium, zinc, fluoride, phosphorus, chloride, copper, manganese, and sulfur. When just one of these nutrients are out of balance, the whole system suffers and ultimately the quality of bone material is weakened.

It is difficult to obtain the minerals the body needs from diet alone. Many years of conventional farming methods have depleted the topsoil of the vitamins, minerals, and microbiota that plants need to produce nutritious food. This makes supplementation a necessity for most people.”[3]

Glandulars –
“Glandulars or ‘protomorphogens’ are the salt extracts (mineral substrate) of mammalian gland tissue used to balance body chemistry and for regeneration of organs. They are generally derived from bovine (cow) or ovine (sheep) tissues and appear to work on the Homeopathic principle of “like cures like.” (e.g. If one has chronic lung issues, the lung glandular would be selected.)… Radioactive studies have found that the ingested glandular then concentrates in the same organ within the human test subjects as the ingested gland or organ.”[4]

Unfortunately, there is no vegan substitute for glandulars. Thus, the healing process using vegan supplements will not be as fast as it is with the use of glandulars. Also homeopathic glandulars called sarcodes, while they have their place, do not work as efficiently as freeze-dried glandulars.

Other Supplements

Comfrey & Plantain

There are other types of supplements available through our recommended professional supplement vendors from a wide variety of herbal extracts such as tinctures, capsules and tablets to topical preparations.

Students in our Master Herbalist and Clinical Master Herbalist programs learn how to prepare their own herbal extracts and preparations. This important knowledge is critical to understanding the processes and formulas that supplement vendors use and helpful in ascertaining and ensuring therapeutic effect regardless of whether supplements are selected from a professional manufacturer or while crafting custom supplements for one’s own clientele.

~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~


1-2 Serious Nutrition: Incorporating Clinically Effective Nutrition into Your Practice by Dr. Robert Thiel, Ph.D., Nutrition Scientist
3 Vitamins, Minerals & Supplements: Nutrient Sources, Functions, Symptoms of Deficiency & Toxicity, and more… by Darlene Jorgens
4 Homeopathic Nosodes: Vaccination Alternative? by Jessica Bourgeois

Good Boundaries Make Great Clients!

Building a natural health business can be a fun and rewarding experience. It also has potential to present difficulties that every entrepreneur has to work through. While some business owners seem to have an uncanny knack for building a business, others struggle.

Having difficulty doesn’t mean that you are not cut out for this type of thing, it only means that additional knowledge and skills are required to benefit your business – and most importantly YOU!

What is it that those with a ‘knack’ know? They know how to effectively use boundaries to accomplish their goals.

Signs that boundaries are needed.

Are you exhausted from working through the many expectations of others? Do you ever feel taken advantage of? Do others frequently ask for unsolicited freebies? Do constant interruptions decrease your productivity? Are “friend”-clients inclined to expect special treatment and favors? Are you frequently asked that ‘quick question’ that requires uncompensated research, but you do it even if you don’t have the time?

If any of these apply, you might consider the need to set boundaries. While all of these things may be a part of running a natural health business (and more), it is healthy to set your own priorities and not allow pressures inflicted from outside to ‘drive’ you. In simple terms, busy-ness does not equate with success.

“When we fail to set boundaries and hold people accountable, we feel used and mistreated.”

~ Brene’ Brown

For some professionals the need for boundaries may present as resentment or anger. The feeling of having one’s stomach ‘tied up in a knot’ at the request of or thought of a person may also reveal a lack of healthy boundaries.  Feeling consistently overwhelmed or weary, or perhaps the realization that one has been taken advantage of or too often taken for granted may be yet another sign. When pushed to wits end the otherwise happy professional might even surprise themselves with that short or cutting remark that just jumped out of their mouth. Unfortunately, it may not have occurred to them that a lack of boundaries was causing their suffering and negative feelings or that there was a remedy.

Setting Boundaries is Healthy for You!

A person who sets boundaries is a person who cares for and respects themselves.  A person who is willing to set boundaries for themselves is a person who desires to nurture themselves with self-care and self-respect.  Believe it or not, setting healthy boundaries is a primary area that the natural health professional takes care of themselves!

Also, do not be quick to harshly judge those negative feelings you may have.  Negative emotions are merely an indicator that something is amiss in a similar manner as the fuel gauge on a car indicates whether the tank is full or empty. Now that you recognize healthy boundaries are in order you can do something about it!

Don’t become discouraged should the concept of boundary-setting have you in tears.  Given some time and opportunity it is very possible to become proficient in this area. Setting healthy boundaries is a wonderful way to practice self-love and personal growth is ultimately empowering and energizing.  If this is you, take courage. YOU CAN do this! Read on to learn how.

“Compassionate people ask for what they need.  They say no when they need to, and when they say yes, they mean it.  They’re compassionate because their boundaries keep them out of resentment.”

~ Brene’ Brown

Setting Boundaries is Healthy for Others!

For many natural health professionals, learning and practicing the skills required to create good boundaries necessitates taking a sobering inventory of themselves.  This is beneficial not only for ones-self, but also for one’s clientele.

Without boundaries, there is chaos, chaos causes stress which when prolonged results in the weakening the body.  In other words, your health will benefit from your learning to set good, healthy boundaries for yourself. Our clients, like us, benefit from applying similar techniques in their work and personal lives.  Boundary-setting tools are a great resource to have in one’s professional arsenal.

The following poem is a work of art crafted by the well-known American poet, Robert Frost.  Especially noteworthy is the relationship and understanding that is developed in the process of boundary-setting.

Mending Wall

by Robert Frost
Something there is that doesn’t love a wall,
That sends the frozen-ground-swell under it,
And spills the upper boulders in the sun
And makes gaps even two can pass abreast.
The work of hunters is another thing:
I have come after them and made repair
Where they have left not one stone on a stone,
But they would have the rabbit out of hiding,
To please the yelping dogs. The gaps I mean,
No one has seen them made or heard them made,
But at spring mending-time we find them there.
I let my neighbor know beyond the hill;
And on a day we meet to walk the line
And set the wall between us once again.
We keep the wall between us as we go.
To each the boulders that have fallen to each.
And some are loaves and some so nearly balls
We have to use a spell to make them balance:
‘Stay where you are until our backs are turned!’
We wear our fingers rough with handling them.
Oh, just another kind of out-door game,
One on a side. It comes to little more:
There where it is we do not need the wall:
He is all pine and I am apple orchard.
My apple trees will never get across
And eat the cones under his pines, I tell him.
He only says, ‘Good fences make good neighbors.’
Spring is the mischief in me, and I wonder
If I could put a notion in his head:
‘Why do they make good neighbors? Isn’t it
Where there are cows? But here there are no cows.
Before I built a wall I’d ask to know
What I was walling in or walling out,
And to whom I was like to give offense.
Something there is that doesn’t love a wall,
That wants it down.’ I could say ‘Elves’ to him,
But it’s not elves exactly, and I’d rather
He said it for himself. I see him there
Bringing a stone grasped firmly by the top
In each hand, like an old-stone savage armed.
He moves in darkness as it seems to me,
Not of woods only and the shade of trees.
He will not go behind his father’s saying,
And he likes having thought of it so well
He says again, ‘Good fences make good neighbors.’

If you would like to listen to an MP3 recording of this poem click on the link.  ->  Mending Wall by Robert Frost

How to Get Started Setting Boundaries

The place to begin is by delaying the urge to automatically say “yes” whenever a request is made.  As author/researcher Brene’ Brown, Ph.D., LMSW, states:  “The moment someone asks you to do something you don’t have the time or inclination to do is fraught with vulnerability. “Yes!” often seems like the easiest way out. But it comes at a price: I can’t tell you how many times I’ve said “Sure!” in my squeaky, I-can’t-believe-I’m-doing-this voice, only to spend hours, even months, feeling angry and resentful. For women, there’s a myth that we’re supposed to do it all (and do it perfectly). Saying no cues a chorus of inner shame gremlins: “Who do you think you are?” “You’re not a very caring [mother/wife/friend/colleague].”1

“No!” is a complete sentence!

Next, practice saying the word “No” with confidence! If you have difficulty speaking it out with confidence, practice! Say No! with enthusiasm until the confidence surfaces, then practice again. Say No! in front of the mirror. Say No! in the car. Practice until it becomes a habit. And remember, “No!” is a complete sentence!  Practicing your boundaries in everyday life is key to setting effective boundaries in your business.

“The difference between successful people and really successful people is that really successful people say ‘No’ to almost everything.”

~ Warren Buffett

Warren Buffet an American investor and business tycoon said “The difference between successful people and really successful people is that really successful people say ‘No’ to almost everything.” Isn’t that what every two-year-old child says? They are learning to set effective boundaries for themselves. A skill that will serve them well throughout their lives.

It is possible to use boundary-setting techniques to manipulate others/ This behavior ought to be rejected by the natural health professional. Manipulative boundaries are often extremely rigid and unyielding. They may be intended to make the boundary-maker feel safe or avoid anything that could possible go awry, but the downside is that manipulative boundaries actually exclusive. They serve to keep people ‘out’ instead of inviting them ‘in’-to a mutually-beneficial and rewarding relationship.

The 3 ‘C’s of Boundary-Making

What kind of boundaries should a natural health professional have? A good place to begin is by thinking about those areas in your business that would be benefited by a clearly-defined boundary. Undoubtedly, you will think of more than is listed here. Here are some examples to get you going:

Boundaries of Natural Health Professionals

  • Dates and times you are available (office, store, clinic hours)
  • ‘No show’ appointments. (Fee for cancellations?)
  • Being on time for their appointment. (How will tardiness be handled?)
  • When is payment due?
  • Preferred or acceptable, methods of payment.
  • How do you prefer to be contacted? (Email, text, phone call, etc.)
  • Client adherence to your professional recommendations, etc. (Definitely in the client’s best interest.)

After listing the boundaries you have decided upon and how you would like to handle each one, you will want to move on to the first ‘C’ of Boundary-Making.

Successful Boundaries Must Be Clear

Clear boundaries clarify expectations and set people up to succeed.  For boundaries to be respected and adhered to, clear communication is the key.

The best place to start when setting boundaries verbally is to “own’ it. This is an important step to establishing your authority and can be accomplished by making “I” statements. “I” statements are a simple way to get started. Practice the ones below and add any others that suit you. State them with confidence as with saying “No!”

“I don’t have the bandwidth for that.”
“I would be happy to answer your questions. My next available appointment is on Tuesday.
“I need time for myself outside of business hours.”
“I am not available before 10 a.m.”
“I can’t take that on.”

When offering an “I” statement, do not add further explanation as this muddles the message which will weaken the authority you would like to convey. Keep your boundary statements short and to the point.

Repetition along with enthusiasm will help build your confidence. If you have a friend with which you can practice, have them encourage you to be assertive. That is even better.

Successful Boundaries Must Be Communicated

It is a mistake to assume that others automatically know your boundaries. There are various ways to set boundaries with signs, in contracts, in policies, as well as verbally.

As was mentioned earlier, contracts, and policies and procedures are types of boundaries.  It is recommended to write out these things for the sake of clarity with your client.  However, not everything can be forethought and written.  Relationships are messy like that.  This is why we need to practice verbalizing limits.

Here is one example:  Last minute client cancellations or no-shows are costly in business.  Remember, your policies (boundaries) should be stated when the appointment is made, written where your clients can see them, and/or forwarded to them with intake paperwork.

At times it will be necessary to enforce this boundary. Practice the following statement until it can easily roll off of your tongue.

Boundary statement: “I am happy to cancel and reschedule your appointment. There is a $___ cancellation fee when less than a 48-hour notice is given.”

Obviously, we wouldn’t charge a cancellation fee every time a client cancels for any reason. After all, sometimes there are legitimate emergencies. However, being prepared for those times you have to use a boundary will help to keep you on your toes when you need it .

Successful Boundaries Must Be Consistent

Consistency is a bit more difficult in the beginning than after one has been setting boundaries for awhile. It is wise to expect some resistance when first using boundaries as with any good wall or fence there will be “fence testers”. Sometimes these are people who are genuinely surprised that there has been a change. These people generally will adapt and respect you all the more.

Another type of “fence tester’ is the manipulative or ‘toxic’ person. When you come across these as any reasonable and rational person would, just take a deep breath, relax, and calmly stick to your guns for “this too shall pass.”

“You best teach others about healthy boundaries by enforcing yours.”

~ Bryant McGill

Being habitual about consistently enforcing your boundaries shows that you respect your decision-making. Waffling demonstrates uncertainty and by doing so you undermine your own authority making it more difficult to hold your ground next time.

Take a moment and reflect back to the Mending Wall. Remember the place where the hunters passed through left a gaping hole in the stone fence? Their action made the boundary inconsistent. Inconsistency requires more effort to repair than the effort required in routine maintenance.

And that’s what this is all about isn’t it? Making your business a safe, joy-filled, and profitable venture… for YOU!

Good Boundaries Make Great Clients!


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